Where movement meets meaningful work.
Join a community that celebrates care, connection, and mindful living.

  • About Us

    At Mindful Movement Centre, we’re not just a Pilates studio, we’re a community dedicated to healing, empowerment, and mindful movement. Our clients come to us to move better, feel better, and thrive. Every experience, from the first “hello” to the final “see you next time,” matters deeply to us.

    About the Role

    As our Client Care + Sales Specialist, you’ll be the welcoming face and the calm, capable heart of our studio. You’ll create exceptional experiences for our clients while supporting daily studio operations, assisting with sales, and ensuring our space reflects the care and professionalism our brand is known for.

    This role blends hospitality, sales, administration, and light cleaning duties, but above all, it’s about making every client feel seen, supported, and valued.

    Key Responsibilities

    Client Experience

    • Greet every client with warmth and genuine enthusiasm.

    • Build meaningful relationships by learning client names, stories, and goals.

    • Anticipate client needs and ensure a seamless, supportive experience from arrival to departure.

    • Handle bookings, payments, and inquiries with accuracy and care.

    • Maintain communication with clients via phone, email, and our app, ensuring they always feel informed and appreciated.

    Sales & Relationship Building

    • Engage in authentic conversations to support clients in reaching their goals through memberships, renewals, and programs.

    • Help clients visualize their long-term wellness journey with us.

    • Generate referrals during specific promotions.

    • Educate clients with confidence and sincerity, sales through genuine connection, not pressure.

    Administrative & Studio Support

    • Manage front desk systems (Momence) for class check-ins, payments, and schedule changes.

    • Support operational tasks like organizing materials, maintaining inventory, and assisting with studio communications.

    • Help prepare promotional materials and coordinate special events or workshops.

    Studio Care

    • Keep the studio, reception, and bathroom areas organized, clean and pristine.

    • Refill supplies, fold towels, and ensure the space feels calm, clean, and aligned with our brand values.If so, or if this is someone you know and know that morning or evening and some weekends are available, please keep reading! We’re excited to chat with you!

    World-Class Service 

    We believe world-class service is about creating emotional connections, not transactions. Our client care team is expected to:

    • Be Present: Every interaction deserves full attention and genuine care.

    • Personalize the Experience: Learn names, remember details, and anticipate needs.

    • Create Consistency: Deliver excellence every time — no surprises, no slip-ups.

    • Solve Proactively: Handle challenges with empathy, professionalism, and poise.

    • Leave a Lasting Impression: Every client should leave feeling better than when they arrived — physically, emotionally, and energetically.

    You Are:

    • Positive and outgoing. You love connecting with people and making them feel seen.

    • Organized and adaptable. You can manage multiple priorities with calm efficiency.

    • Empathetic and solution-oriented. You know how to make things right when something goes wrong.

    • A relationship-builder. You remember faces, stories, and what matters to people.

    • Passionate about wellness. You genuinely care about helping others feel their best.

    • Reliable and accountable. You take ownership and follow through on commitments.

    Requirements

    • Availability for evenings and weekends (required).

    • 1–3 years of client service, hospitality, or sales experience (fitness/wellness preferred).

    • Strong verbal and written communication skills.

    • Comfortable using booking and POS systems (Momence experience is a plus).

    Compensation & Perks

    • Competitive hourly pay + performance-based bonuses.

    • Complimentary Pilates classes and studio discounts.

    • Supportive, wellness-focused work environment.

    • Opportunities for growth and professional development.

  • About the Role

    Love Pilates and want to be part of our community? Join our Energy Exchange Program and trade a few hours of your time each week for complimentary Pilates classes.

    You’ll help keep the studio running smoothly with light cleaning and tidying tasks, and contribute to the positive, welcoming energy that makes Mindful Movement Centre special. This role is perfect for anyone who loves movement, community, and being part of a warm, supportive environment.

    What You’ll Do

    • Keep the studio clean, calm, and ready for clients (light tidying, towel folding, organizing).

    • Support the team with simple tasks that help the day flow smoothly.

    • Be a friendly, welcoming presence in our community.

    What You’ll Receive

    • Complimentary Pilates classes in exchange for your time.

    • A chance to connect with like-minded people in a beautiful, mindful space.

    • The opportunity to be part of a supportive wellness community.

    You Are:

    • Friendly, dependable, and love helping others.

    • Passionate about wellness and community.

    • Able to commit to a regular weekly shift.